Archive for December, 2009

Upgrading Your Hotel Property Management System to the Opera PMS

Saturday, December 26th, 2009
Opera PMS and the Sales & Catering program. If you are unfamiliar with using a hotel property management system then you may find this system to be a bit of a challenge. You can purchase this program with or without the Sales and Catering interface.

Believe it or not there are still a lot of properties that do not offer a modernized PMS System and Sales Program.

Prepare to spend a lot of time working on the configuration that needs to be completed with care and correctly. The time spent will save time in the long run. I recommend that when planning to convert that frequent meetings and recaps are being conducted to make sure the Management Team is all on the same page.

Once the PMS System is completed and you are ready to go live, I suggest that Management is around and available to assist where needed. Put some coffee and cookies out in the lobby and prepare for a long night.

Guests do not care about your new system and they certainly don’t want to be held up at the front desk. Make sure the Staff is properly trained before they work with the guests.

The hotel sales manager will need to create a Profile on all of the accounts. From there the group block will need to be built and any Events will need to be entered. Once all is entered, the sales person can conveniently check space and room availability. Similar to Delphi and other programs, this will show what meeting space is booked and check the cap on the Group Rooms that was entered in during configuration.

The hotel sales manager will also need to enter in their prospects. During the configuration you can establish some nice features such as automatic traces. These traces will ensure that no potential account gets ignored or forgotten. The sales manager clicks on their activities and the traces will be there. Traces are automatic, or manual and can be changed.

The goal is for the Sales Person to enter in their prospects and inquiries. By doing this you can easily change a tentative booking to a definite booking in one click. Contracts will automatically be printed, sweet and simple. And the properties history can be available at any time. Lost business can also be calculated and reviewed.

There are many benefits to Opera. It takes some practice and time to learn. It is important that the Management Team understands this system so they can train and support the staff. The Front Desk Agents should be property trained before they are put out at the desk. Time, patience and drive will make you a pro at a good program.



By: Amber Lee

Where can I get a list of networking events, in NYC for consumers interested in Security Guard Software?

Friday, December 25th, 2009

I am a computer Software Specialist looking to increase the amount of my companies clients. I am a bit new to this industry but, I know there has got to be networking events of some kind where I can promote my product. The events would have to take place in or around NYC. And the consumers would preferably be gated community managers, office building management and any other person whom manages property where a guard is posted and must keep track of any and all visitors into and out of the premises. For more information on my companies product please refer to our website; www.expertezguard.com. Thank-You

Which is best Hotel Management Software to Resell, for upto 150 room hotel / motel with reservation module?

Wednesday, December 23rd, 2009

Hello,

I am a computer hardware vendor with few hotel clients. Many of my clients are in need of some hotel software and often ask me to find one. Its a tedious process to research any software and install in the hotels, but in order to entertain my clients I have to do that.

So I am looking for a hotel software which is good and easy to use. Besides that it might be better if I can get some commisions on reselling the software, so that my efforts gets paid off.

Does any one has any idea about which is the best software for small and medium sized properties with a budget of 500-2000$.

Please let me know your views. It can save me a lot of hours of research and may be some expert advice can help me make better choice.

Thanks

Realtor Contact Management Software

Thursday, December 17th, 2009
Realtor contact management software is an effective tool designed for real estate professionals, brokers and agents. It helps to handle their business more productively and efficiently. Realtor contact management software provides better contact management with customers and clients. It enables to increase the productivity of real estate agents, thereby helping to achieve complex industry specific needs.

Realtor contact management software is an ideal solution for tracking relevant documents, interconnecting contacts and closing deals. The software maintains a user friendly interface to maintain a detailed record of all property information associated with buyers, sellers, vendors and agents. It also keeps track of a large number of floor plans and units. In addition, it has unlimited spaces, and a complete history of every tour, inquiry and phone call. This effective tool can document all contact-related communications, including unlimited e-mail addresses, phone numbers, links, attachments and notes. The software also has the provision to sort companies and contacts. Realtor contact management software supports automated data imports, internal e-mail system, merging capability, printability and custom and activity reports.

In addition, realtor contact management software eases time management, group calendars and history effectively. Other features include appointment and reminder alerts, unlimited reporting, data synchronization and extensive prospecting.

Some of the system requirements needed to run realtor contact management software include minimum 266 MHz processor, minimum 256 MB RAM or higher, minimum 300 MB of available hard disk space, CD-ROM or DVD drive, and higher resolution monitor. Most realtor contact management software runs on all versions of Windows. A full version of Microsoft SQL server is required for systems with 5 or more users.

Different varieties of realtor management software are on sale in the market. Most of the software providers offer free technical support, 30 day unconditional money back guarantee and low sales prices.



By: Kent Pinkerton

4 Things to Consider Before You Deploy SaaS

Tuesday, December 15th, 2009
SaaS is short for software as a service. SaaS-based tech products are marketed as “hosted solutions” or “web based solutions”, or “on-demand”. The obvious advantage of the subscription-based access is that regardless of size, any company can potentially afford the best and latest business technology. The upfront costs of access are considerably low in comparison to costs associated with licensed software and purchased equipment.

The SaaS market extends across a variety of industries, including retail, healthcare, hospitality, non-profit, real estate, transportation, and professional services. Software applications support accounting/financial services, call center functions, business intelligence, enterprise resource planning, document management, customer relationship management, and more.

Affordable access, also known as lower total-cost-to-own (TCO), provides a strong appeal for the SaaS platform. However, there are contract terms, conditions, and restrictions that may not be suitable for everyone. Is it right for your business? This article looks at some key issues to help you assess the suitability of SaaS for your business software needs.

Be Clear On What Your Business Needs

This may sound like a no-brainer. However, it is worth stating. The best place to start with the decision for or against SaaS is your current and prospective tech needs. The temptation to look first at products and service providers is strong. However, starting with your business needs creates the best context for the choice of product and service provider.

Put your business in a position of strength by doing the necessary internal brainstorming. At a minimum, conduct a thorough needs assessment, including an inventory of current tech, usage, deficiencies, and redundancies. This will clarify issues relating to tech compatibility, short-term versus long-term needs, how to negotiate with the service provider on fees, renewal terms, and upgrades. The information gathered at this phase is vital to a successful SaaS implementation, one that aligns with your business goals.

Adopt a Comprehensive Approach to Cost Considerations

Cost is probably one of the first things that decision makers consider prior to investing in a new technology, especially one that is relatively expensive. This is both practical and understandable concern. SaaS allows the end user to deploy business technology at a relatively lower price without the costs of hardware, updates, and routine maintenance.

However, upfront cost should not be allocated a disproportionate weight in the decision matrix. Depending on the terms of the contract, the long-term cost of software access may include more than the subscription-related expenses. Additionally, the tax implications of subscription-based access versus conventional purchase need to be factored into the TCO consideration. Typically, there are tax advantages associated with licensed software and business equipment. Those advantages are generally eroded under SaaS.

Understand the Data Security and Regulatory Compliance Standards

The convenience of a web-based, hosted solution is a desirable benefit of the SaaS platform. It allows users easy access to business databases from anywhere they have Internet connection. Data sharing, including from multiple geographical sites is expedited.

However, associted with web-based access are concerns about hackers, data theft, and compromised privacy rules.

Securing your business data and ensuring compliance to relevant regulations are vital business functions. U.S. regulatory agencies, such as the Federal Trade Commission (FTC), hold each business accountable for the security of personal, sensitive information in their possession – even if the information is accessed and processed by third parties.

In this context, it means it is your responsibility to ensure that the SaaS solution provider complies with current appropriate security policies and procedures.

Read the Contract in its Entirety

As with all contracts, a thorough understanding of the pricing terms, escalation clauses, renewal, upgrades, penalties, connectivity issues, unplanned downtimes, and other required and optional service arrangements is crucial for beneficial SaaS implementation. A badly executed contract can translate into business interruptions, unexpected costs, and other undesirable consequences.

The easiest way to preempt contract-related surprises is to read the contract document in its entirety. If in doubt, it might be wise to seek the input of an attorney or look for another provider with less complicated contract language.

Conclusion

Relevance and affordability are important considerations in most tech deployment. In tough economic times, budgetary concerns take on added importance. Subscription-based access promises reduced total cost to own, which creates a high appeal for SaaS tech solutions.

To determine if that appeal applies to your business, it is important to conduct a thorough internal needs assessment, and take a comprehensive approach to pricing/cost. Appropriate security, and a clear understanding of the bold and fine prints of the service contract are also crucial to a successful SaaS implementation.



By: Rachel Agheyisi

Property Rental Software

Monday, December 14th, 2009
While one or two rental properties won’t be a problem, major rental operations need an infrastructure that can help you stay on top of what’s happening. Fortunately, there’s a simple way to do this. Just invest in the right property rental software and you’ll be able to maintain information about every property and unit you own, down to the little details.

It doesn’t matter if you handle luxury villas in Florida, skiing packages in Japan, romantic chalet getaways in the Alps, or adventure packages in Alaska, a good property rental software package can help. Any business that deals with a large number of units for rent at any time can benefit from this sort of software, especially if renting for shorter periods of time. Property rental software can even help you maintain a front end for visitors to your website.

The right property rental package will allow Internet visitors see your featured units, and search among the available ones, so they can find the right place to stay. An availability checker means that there’s no worry about a customer being unable to find out if a given unit is rented or available for their use. You can also use the system to post tips and helpful articles for people renting while on vacation. These are great for giving your potential customers the information they need, and they’ll help bring people to your site from a search engine. Never under-estimate the value of helpful content for improving your visitor rate.

The ability to accept multiple currencies is a plus if you’re renting in different areas of the world, or even if you’re just expecting customers from abroad. Making things easier for visitors to your site increases the chances that they’ll make a reservation. Not having to change their currency is one important way to do this. If you’re not accepting world currencies and you want visitors from abroad, now is the time to add this feature.

From the owner’s side, a secure login and a listing wizard to help you post about your properties are a must. You’ll want an availability calendar, too, plus a content management system that’ll help you manage and edit the details of each individual listing. If you have differing seasonal rates, look for property rental software that includes a calendar for them, plus the ability to manage prices late in the season if you have units that are still available.

You should be able to tally and maintain lists of cleaning charges, security deposits, and other fees on each individual unit and property. Plus, you should have modules available to keep track of inquiries and orders as they come in. You may be able to set up your property management software as part of your website, allowing you to access it from any location at all. This makes a lot of tasks much easier. Just go through the web to deal with any problem or make any change. An integrated package is a big plus for a lot of businesses.

In some cases, the owner is the same as the site administrator. In others, you’ll have someone else using your property rental software as an admin. Like the owner, the administrator has a secure login, and while they can’t create new listings, they have the ability to approve them. Software packages should also allow admins to adjust seasonal periods to suit your area’s trends, manage featured units, and use the content management, orders, and inquiry tracking systems just like the owner. Admins should also have access to telephone booking and payment information and management, so it’s easy to deal with customers.

Of course, every business is different. Some rental companies or individuals won’t need all of the above. Others will need even more, including search bars and client management utilities. The best way to make sure you’re getting the features you need (and eliminating the ones that’ll just get in the way) is to work with a company that can customize your property management software to work with your business. Ask about features that can help you in your specific line of business – your software provider should know all about their product and what it can do for you.

If you’re tired of using many different programs to keep track of your properties, or you’re still doing things by hand, it’s time to upgrade. Look for a customized property management software package that’ll do the job you need it to, be accessible by all appropriate personnel, and add functionality to your website for potential customers. You’ll be amazed at the difference a good software package can make. Whether you rent beach side villas in Florida or ski chalets in Denver, you can benefit from software that makes everything easier. Talk to a few companies today about your options, and see how much better things could be.



By: Tony David Smith

Property Management – The Operation Of Commercial And Residential Real Estate

Friday, December 11th, 2009
Property Management exists for the same reasons that management exists in any business; to run it smoothly and effectively to get results. The role between the landlord and the tenant is the most important but due to mounting responsibilities this role can often become to much for a landlord to cope with, which is why extra help is important; this extra help comes in the form of a property manager.

The help of a property management team would mean that duty’s such as collecting rent, responding to and addressing maintenance issues and advertising vacancies for landlords as well as performing credit and background checks on tenants would be taken away from landlords. This will allow the landlords to get on with other jobs, making their work a lot easier.

For all of the duty’s performed a landlord will pay a percentage of the rent collected every month, this percentage is typically between three and ten. This percentage will pay for duties such as all of the ones named above as well as work such as the construction, development, repair and maintenance on a property.

This provides a face for the landlord. It should also be noted that the real estate market is very competitive, which is why gaining help is important. A property management team allows you to keep your real estate in good condition in order to keep tenants in your real estate and as a way of gaining more.

As a landlord you need a management company that offers a effective, cost effective service throughout the UK. This is because the team can take away daily hassle and let you enjoy your investment.

Many people often argue the point of why not just use a letting agent for your maintenance needs? To put it simply a letting agent is good for finding your next tenant but doesn’t help you with on going management needs where as with real estate team at your disposal you will be able to provide the level of care and help that is needed for your tenants needs. You wont have to go out of your way to hire a building contractor when a tenants pipe bursts or their roof leaks as you will have a building contractor team ready to help.

As well as your actually team it is also a good idea to invest in management software. This software aids the help of the team as it allows them to keep a record of aspects such as property details (room sizes, property condition, home furnishings, fire safety, etc). It also allows you to store images of all rooms and aspects of the property as well as utility details i.e. gas and electricity.

You can also set up a payment schedule, which allows you to track the payments of rent and any other services that you provide. It can also be used to store tenant’s details and the lease details.

If you are a landlord it is highly advised that you enlist the help of a property management team to help you look after your property and to provide a help service to your tenants.



By: Helen Cox